Real Singapore specialists. Not a faceless form.

Singapore Visa Online (SVO) is a private, Singapore-registered visa consultancy operating since 2016. We focus exclusively on the Singapore tourist eVisa and have delivered more than 70,000 successful applications for travellers from 30 nationalities across the CIS region, Europe, the Middle East, North Africa, Sub-Saharan Africa and South Asia.

No. We are a private company and we are not affiliated with the Singapore government or the Immigration and Checkpoints Authority (ICA). We prepare and submit your application to ICA on your behalf, but the decision to issue the visa rests entirely with ICA. For the official government portal, visit ica.gov.sg.

Our headquarters and visa review team are at 68 Circular Road, #02-01, Singapore 049422, in the same time zone and regulatory context as ICA itself. We also operate regional offices in the United Arab Emirates and the United States so applicants in those time zones get faster WhatsApp coverage from a nearby team member.

Applying directly to ICA is free of our service fee but requires you to navigate an unfamiliar form, interpret document rules and handle any rejections yourself. SVO adds a specialist review before submission, catches the small errors that cause most rejections, formats your photo and documents to ICA standards, and gives you a real person to talk to on WhatsApp throughout the process. For visa-required nationalities this is often the difference between a first-time approval and a costly re-application.

SVO has been operating continuously since 2016. Over those years we have processed more than 70,000+ successful Singapore eVisa applications, built a 4/5 rating across 89 verified customer reviews, and refined our internal review process to cover every known ICA edge case.

We serve 30 nationalities that appear on the ICA Assessment Level 1 and Level 2 lists: Algeria, Armenia, Azerbaijan, Belarus, Egypt, Estonia, Georgia, Iran, Iraq, Jordan, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lebanon, Libya, Mali, Moldova, Morocco, Pakistan, Russia, South Sudan, Sudan, Syria, Tajikistan, Tunisia, Turkmenistan, Ukraine, Uzbekistan and Yemen. Each has a dedicated country page with its own requirements, processing speeds and fees.

Yes. All passport data and personal information is transmitted over a 256-bit SSL connection, the same encryption standard used by banks. We never store full payment card details and we do not sell or share your data with third parties. Your information is used only for processing your Singapore eVisa application. See our Privacy Policy for full details.

No legitimate agent can guarantee approval, because the decision is made solely by ICA. What we guarantee is a correctly prepared file: specialist-reviewed documents, a valid photo, accurate form entries and on-time submission. Our estimated success rate across the 70,000+ applications we have delivered is 98 percent, but edge cases such as prior immigration refusals or watchlist matches remain entirely at ICA's discretion.

Every application is reviewed by a trained Singapore-based visa specialist before submission to ICA. Your file is never submitted by a bot or by an automated workflow. The same specialist who reviews your file is also the person you will speak to on WhatsApp or email if any issues arise.

Four things: our team is physically based in Singapore rather than offshore call centres, we focus only on the Singapore eVisa rather than trying to serve every country in the world, every file is reviewed by a human specialist before it reaches ICA, and we publish a real address, registered office and named contact channels. Most competitors fail at least two of those four.

Yes. Singapore Visa Online is officially registered with the Accounting and Corporate Regulatory Authority (ACRA), the regulator of all Singapore-incorporated businesses, and with the Singapore Tourism Board (STB), reflecting our mandate to promote tourism and simplify travel to Singapore. We are a private company, not a government agency, and the eVisa itself is issued only by ICA.

We work directly with three of the largest travel brands used by Singapore-bound travellers: booking.com for accommodation, trip.com for flights and travel, and Singapore Airlines. These partnerships let us keep the path from visa approval to arrival under one roof, without forcing applicants through unrelated third-party sites.

Our headquarters and visa review team are at 68 Circular Road, #02-01, Singapore 049422. We also operate regional offices in the United Arab Emirates and the United States so that applicants across different time zones can reach a nearby team member on WhatsApp, phone or email during their working day.