Singapore Visa FAQ, answered honestly.

Singapore's Immigration and Checkpoints Authority (ICA) groups passports into Assessment Level 1 and Level 2, covering 33 nationalities in total that require an entry visa before travel. Passports not on those lists are visa-free for short tourism, typically 30 or 90 days, though every traveller still needs to submit the free SG Arrival Card before arrival. This FAQ and our country directory cover the 30 nationalities we support directly.

An eVisa is an Electronic Visa issued by ICA and delivered as a PDF to your email. There is no sticker, stamp or embassy appointment. You print it or save it on your phone and show it at airline check-in and at Singapore immigration together with your passport. The eVisa is the legal authorization to board a flight and enter Singapore for tourism.

We serve 30 nationalities from CIS, Europe, the Middle East, North Africa, Sub-Saharan Africa and South Asia: Algeria, Armenia, Azerbaijan, Belarus, Egypt, Estonia, Georgia, Iran, Iraq, Jordan, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lebanon, Libya, Mali, Moldova, Morocco, Pakistan, Russia, South Sudan, Sudan, Syria, Tajikistan, Tunisia, Turkmenistan, Ukraine, Uzbekistan and Yemen. Each has its own requirements and fees page.

The Singapore tourist eVisa is valid for 63 days from the date of issue. On each entry, ICA officers grant a length of stay (usually up to 29 days) stamped in your passport. Validity of the visa and length of stay are two separate things: the visa tells you by when you must enter Singapore, the stamp tells you how long you can remain on that entry.

No. Singapore does not issue visa on arrival for any nationality that requires a visa. If your passport is on the ICA Level 1 or Level 2 list, you must obtain the eVisa before travel or your airline will not board you. Nationalities that are visa-free can enter without a visa but still need to complete the SG Arrival Card online before arrival.

The eVisa is the entry permit for passports that need a visa. The SG Arrival Card (SGAC) is a free health and immigration declaration that every traveller must submit within three days before arrival, whether they need a visa or not. Think of the eVisa as the permission to fly, and the SGAC as the check-in form for Singapore itself.

No. Our service covers tourism eVisas only. Employment Passes, S Passes, Student Passes and Long-Term Visit Passes are processed by the Ministry of Manpower or ICA through employers and education institutions. If you are travelling for tourism, leisure or short visits to family, you are in the right place.

In theory yes, but in practice it is rare. Airlines verify your eVisa against the ICA system through the Advanced Passenger Information (APIS) link before boarding, and they are liable for fines if they carry a passenger without valid travel authorization. As long as the passport number, name and dates on your eVisa match your passport exactly, boarding is a formality. Always travel with the same passport used in the application.

Assessment Level 1 is ICA's group for CIS region passports that generally receive Single, Double and Multiple entry visas. Assessment Level 2 covers nationalities from MENA, parts of Africa and South Asia, typically eligible for Single and Double entry only. The Level you fall under is set by your passport nationality and determines the entry types and documents required.

Tier 1 in our directory covers the CIS-region passports that ICA places in Assessment Level 1: Armenia, Azerbaijan, Belarus, Estonia, Georgia, Kazakhstan, Kyrgyzstan, Latvia, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine and Uzbekistan. Tier 1 passport holders can apply for Single, Double or Multiple entry, and enjoy a broader document policy.

Tier 2 in our directory covers Assessment Level 2 passports: Algeria, Egypt, Iran, Iraq, Jordan, Kosovo, Lebanon, Libya, Mali, Morocco, Pakistan, South Sudan, Sudan, Syria, Tunisia and Yemen. Tier 2 passport holders are eligible for Single or Double entry only, as ICA generally does not issue Multiple entry visas to these nationalities. Expect an additional funds or sponsor document in the checklist.

Apply with the passport you will use to board the flight and enter Singapore, even if your other passport does not require a visa. You cannot mix passports between booking and immigration. If one of your passports is visa-free, travelling on that document is almost always simpler and cheaper.

Yes. Every traveller including infants needs their own Singapore eVisa if their passport requires one. Children apply under the same nationality tier as their passport. We file a separate application for each minor and we can process multiple family members together, sharing the flight and hotel bookings across files.

The core list is the same for every nationality: a colour scan of your passport data page (valid at least 6 months), a recent passport-style photograph on a white background, a return or onward flight booking, and a confirmed hotel reservation or invitation letter. Tier 2 passports may optionally add a short cover letter describing the purpose of the trip. The exact checklist for your passport is on your country page.

Recent (within 3 months), colour, front-facing, neutral expression, both ears visible, no glasses or head covering (unless worn daily for religious reasons). Plain white background, even lighting, no shadows. The recommended size is 35mm x 45mm at 400 dpi. We check your photo automatically and will ask for a re-upload if it fails ICA's review before submission.

You need proof of round-trip or onward travel, which means a reservation with a booking reference, dates, flight numbers and your name. You do not need to buy the ticket in advance; a paid reservation that can be cancelled, or a hold from the airline, is sufficient for most applications. We flag any booking that looks too generic for ICA.

A confirmation from a recognised hotel booking platform or directly from the hotel, showing traveller name, address in Singapore, check-in and check-out dates. Cancelable bookings are fine. If you are staying with family or friends, you can replace the hotel reservation with their Letter of Invitation and a copy of their identification, and the same document satisfies the requirement.

No. Applying through Singapore Visa Online removes the bank statement requirement for both Tier 1 and Tier 2 passports. Our private agent framework handles financial verification on our side, so you do not need to upload salary slips or proof of funds with your application. If your specific profile ever needs an additional document, we tell you in advance before you pay.

No. Our tourism eVisa service is designed to work without a Letter of Invitation for both Tier 1 and Tier 2 passports. If you have an invitation from family, friends or a Singapore host, you may add it, but it is not mandatory. This is one of the main reasons travellers apply through us rather than ask a Singapore resident to sponsor them.

ICA does not require travel insurance as part of the eVisa application. You can still buy a policy for your own protection, and we recommend it, but it is not something you need to upload or show at immigration. Focus your document effort on the passport, photo, flight and hotel.

ICA accepts documents in English or with a certified English translation. Passport scans read through the Machine-Readable Zone, so the language on the main pages does not matter. For bank statements, invitation letters or cover letters in another language, provide a translation done by a professional translator, a notary, or an embassy. Our team will tell you during file review if anything needs translation.

ICA officially requires at least one blank visa page for a possible entry stamp, though most eVisa entries are cleared electronically at Changi and only record a chip scan. If you have one clean page, you are safe. If your passport is nearly full, we still recommend renewing it before the trip, because many transit countries still expect a blank page for their own stamps.

Pick your country from our directory, upload a photo of your passport data page, confirm the pre-filled fields, add your travel dates, upload your photo, flight and hotel, then pay in USD. We submit to ICA, chase through approval, and deliver the eVisa PDF to your inbox. Most travellers finish in 5 to 8 minutes.

When you upload a clear image of your passport data page, our system reads the Machine-Readable Zone (MRZ) and fills your surname, given names, date of birth, passport number, issue date, expiry date, nationality and sex automatically. You scan-confirm, correct anything off (rare), and move on. It typically cuts typing time from seven minutes to under one.

Yes. The application follows your passport, not your location. You can be sitting in Dubai, Berlin, Istanbul or your home city; our form works from anywhere with internet access. The only time your country of residence matters is if that country offers you visa-free entry to Singapore, in which case no eVisa is needed.

Yes. Our form is fully mobile-optimized. You can scan your passport directly with the phone camera, upload photos from your gallery, and pay with mobile wallets. Most travellers now complete the entire application on a phone, which also makes the photo upload easier since you are already holding the camera.

No. An eVisa is fully online. You never visit an embassy, send your physical passport, or attend a biometric appointment. The final visa is a PDF you save or print. This is the key advantage of the eVisa route over older consular processes.

Message us immediately on WhatsApp or email. If the application has not yet been filed with ICA, we correct it in our system at no charge. If it has already been filed, small corrections are usually possible through an ICA amendment; major errors (wrong passport number, wrong date of birth) may require a fresh submission. Speed matters, so write to us as soon as you spot it.

We offer three speeds for every supported nationality: Standard in 8 working days, Priority in 5 working days, and Express in 3 working days. Actual ICA approval timing can be faster, but we commit to submit, chase and deliver within those windows. Weekends and Singapore public holidays are excluded from the count.

If you are applying at least two weeks before travel, Standard is the most economical. If you have 8 to 10 days, Priority is the safer choice. Express is for last-minute travellers with 3 to 5 days remaining; the price is higher, but we push your file to the top of our chase queue. The fee difference is visible on every country page.

Same-day approvals happen, but we do not guarantee them. The official minimum is 3 working days on our Express speed, and most Express files are delivered within 48 to 72 hours. If your travel is within 24 hours, message us on WhatsApp before applying so we can tell you honestly whether we can help in your timeline.

Common reasons are an unclear passport scan that ICA requests to re-upload, a past travel record that needs additional documents, a public holiday in Singapore during the processing window, or a sensitive itinerary that triggers a security review. We monitor every file daily and notify you if ICA asks for anything, so there are no silent delays.

No honest agency can guarantee approval of a government visa; the final decision belongs to ICA. What we guarantee is a clean, complete file, submitted the first time, with every document pre-checked against ICA's current standards. Our approval rate for eligible applicants is above 98 percent, and we are transparent when a profile looks risky before you pay.

Apply between 3 and 4 weeks before departure on Standard for the most comfortable buffer. ICA accepts applications up to 3 months before travel. If you are applying within a week of departure, jump straight to Priority or Express so we have room to handle any document follow-up from ICA without missing your flight.

Yes. Every customer receives a secure status link by email that shows Draft, Submitted, Under Review, Approved and Delivered stages in real time. You also receive an email notification at each stage change, so you do not need to log in to check. WhatsApp and email updates are available any time.

Tier 1 (CIS) passports pay between USD 95 and USD 169 depending on the speed you choose. Tier 2 passports pay between USD 135 and USD 229. All prices are inclusive of the Singapore government fee and our service fee, and your country page shows the exact interactive fee card for Single, Double and Multiple entry across all three speeds.

We accept all major international cards, digital wallets commonly used in the MENA, CIS and Europe regions, bank transfer for corporate clients, and local payment rails on selected country pages. Checkout is always in USD and secured with 256-bit encryption. Your card statement reads as Singapore Visa Online or our authorized processor, not a random merchant name.

The Singapore government fee itself is higher for Assessment Level 2 passports, and the file review takes more underwriting time from our team because of the additional compliance checks we run on our side for these profiles. The difference on our service fee is modest; most of the gap is the ICA fee passed through.

Yes. Every price you see on our country pages is all-inclusive: government processing fee plus our service fee, shown in USD with no hidden currency conversion. You will not pay a separate government fee at any later stage; what you see at checkout is the total.

Yes, before we file your application with ICA. If you cancel before submission, we refund the full amount minus a small administrative fee, typically within five working days. Once the file has been submitted to ICA, the government fee is non-refundable, but our service fee is still refundable under specific conditions detailed in our refund policy.

USD is the most universal currency across the 30 nationalities we serve, covering customers in the CIS, MENA, Africa and South Asia who rarely use the same local currency. Pricing in USD avoids conversion confusion and matches how ICA denominates its international fees. Your card handles the conversion from your home currency automatically at checkout.

No. The price shown on your country page is the total you pay. There is no expedite surcharge after approval, no courier fee for the eVisa (it is emailed as a PDF), and no correction fee for a typo you report within the first hour. If we ever need to upgrade your speed due to an ICA deadline, we ask first in writing and you decide.

Yes. Families filing three or more applications together, and tour operators submitting group files, receive a discount on our service fee. The government fee is fixed per applicant by ICA and cannot be discounted. For corporate accounts with recurring volume, we offer a standing agreement with net payment terms. Message us on WhatsApp with the group size for a quote.

Your Electronic Visa arrives as a PDF attachment in the email you used to apply, usually together with a short instruction sheet in your own language. We also send a mirror copy to your secure status page, so you can download it again any time even if you lose the original email.

Airlines increasingly accept the PDF on your phone screen, and Singapore immigration scans the passport directly in any case. That said, we recommend printing one colour copy as a backup: cheap, light, and useful if your phone battery runs flat during a long layover. Keep the printed copy and the PDF both until you land in Singapore.

Yes. Every traveller entering Singapore, including eVisa holders, must submit the SG Arrival Card (SGAC) within three days before arrival. It is a health and immigration declaration, not a visa. You can add SGAC filing to your visa application as an optional add-on at checkout for a small fee, and our team completes it for you.

You can request an extension through ICA's e-Service while still in Singapore, up to 30 additional days, decided case by case. Our eVisa is an entry authorization, not an extension ticket; extensions are handled directly by ICA. If your stay is changing, plan ahead: a fresh visa is usually cleaner than a last-minute extension.

Present your passport to the officer; they will scan the chip, match it against your approved eVisa in ICA's system, and check your SG Arrival Card. Most travellers are cleared within a minute. Have your onward flight booking and first-night accommodation handy in case you are asked, though questioning at the counter is rare for tourism.

Yes, within its validity and within the scope of tourism or short business travel. A Multiple entry visa lets you enter Singapore multiple times during the validity window printed on your eVisa. It does not authorize employment or paid activity. Each entry is still subject to ICA officer approval and the SG Arrival Card.

If your passport is renewed, stolen or lost after approval but before travel, the eVisa tied to the old passport number is no longer usable. ICA does not transfer eVisas between passports. Message us right away; in most cases we need to file a fresh application under the new passport. The sooner you tell us, the cheaper and faster the fix.

Declare it honestly. A past offence does not automatically disqualify you, and ICA considers the severity, how long ago it happened, and rehabilitation. Lying on the form is the single fastest way to be refused and blacklisted. Write to us first with the details; we will tell you what to disclose and whether the application is worth filing.

Yes, and many of our customers succeed on a second or third try. The key is understanding why the first refusal happened: unclear documents, weak itinerary, inconsistent travel history, or something specific in the profile. Send us the refusal letter (or describe what you remember) and we will rebuild the application around the gap that cost you the first time.

The eVisa itself can be issued to a minor, but airlines and Singapore immigration apply unaccompanied minor rules separately. If your child is flying without both parents, we recommend a notarised parental consent letter and a copy of the parents' passports, carried in the hand luggage. The airline may ask for them at check-in.

Diplomatic, service and official passports follow a separate government-to-government channel and usually go through the Singapore embassy accredited to your country. Our eVisa service is for ordinary private passports only. Contact the relevant Singapore mission directly; it is often faster and may be fee-free under a bilateral agreement.

If you stay airside at Changi Airport without clearing immigration, no Singapore visa is needed. If you leave the airport (even for a short city break) or your itinerary requires you to collect and re-check luggage, you need the full eVisa like any other traveller. The Visa-Free Transit Facility (VFTF) exists for some nationalities under specific conditions; check with us before relying on it.

Short business meetings, conferences, seminars and short-term medical consultations generally fall within the scope of a social visit and can be made on the tourism eVisa. Paid employment, long medical treatment and formal study are different categories and require a different pass. When in doubt, send us your trip outline and we will tell you which route is correct.

Renew first. ICA requires at least 6 months of passport validity beyond your date of entry, and the eVisa is tied to the passport number used in the application. Applying on a nearly-expired passport wastes the government fee, since you will need a fresh application once the new passport is issued. Waiting two or three weeks for a renewal saves you money and stress.

Yes. Pregnancy does not affect eVisa eligibility, and ICA does not ask about it on the tourism form. The practical limit is airline policy: most carriers restrict travel after 32 to 36 weeks, and some require a doctor's letter after 28 weeks. Plan your travel around the airline rule, not the visa rule, and carry a recent medical clearance letter if you are in the third trimester.

ICA decisions use the full biographic record, passport number and date of birth, not just the name, so a shared name alone rarely triggers a refusal. If your application is held for extra review because of a name match, ICA may request additional identity proof (national ID, previous visas, travel history). We help you compile and submit these promptly; most name-match holds clear within a few extra working days.

No. Singapore Visa Online is a private visa consultancy registered in Singapore. We are not the government, not ICA, and not an official embassy. We are an experienced private agent that prepares and submits eVisa applications on behalf of customers worldwide. The final decision on every visa belongs to ICA.

Every upload runs through 256-bit SSL during transit, documents are stored encrypted at rest, and access is limited to the case officer assigned to your file. We never sell customer data, and we delete passport scans and photos after the retention period required by Singapore law. Our privacy policy on the site explains retention windows, third-party processors and your deletion rights in full.

Our registered office is at 68 Circular Road, #02-01, Singapore 049422, in the Boat Quay business district. We are a Singapore-incorporated private company with team members supporting customers across time zones by WhatsApp and email. You are welcome to walk in, but we are an online-first service and most issues are solved faster by message.

WhatsApp at +1-707-606-0634 is the fastest channel and answered by a human during support hours. Email [email protected] for anything that involves attachments or a longer explanation. Existing customers also have a direct chat inside their secure status page. We reply to WhatsApp within minutes during support hours and email within 12 hours at most.

You can apply directly through ICA if you have a Singapore-based local contact willing to act as your sponsor, if you are comfortable navigating a government portal in English, and if you have time to handle rejections and re-submissions yourself. We exist for travellers who want a clean file, no local contact, human support in their own timezone, and someone to handle the back-and-forth with ICA on their behalf.

We have delivered more than 70,000+ Singapore eVisas since 2016, we maintain a public 3.9/5 average across verified customer reviews, we publish our Singapore registration and address, and we are transparent about the fact that we are a private agent and not a government office. If you want to verify us, WhatsApp our support line first with any profile or document question; the answer you get will tell you more than any badge on a homepage.