Singapore Arrival Card, filed for you.

Yes. The SGAC is offered two ways: as a small add-on inside your eVisa application form at checkout, or as a standalone service for travellers who are visa-exempt or already hold a Singapore visa from elsewhere. In both cases our team completes every field and submits it to ICA inside the 3-day window.

ICA does not charge a government fee for the SGAC. What our customers pay is our service fee for preparing the declaration correctly, cross-checking your passport and travel data, filing inside the submission window and providing support if anything changes before you land. You always have the option to complete the SGAC yourself directly with ICA at no service charge.

Very little. The short form asks for your email, full name, phone number and a clear scan or photo of your passport bio page (a phone photo is fine). Our team reads the passport, confirms your flight and accommodation with a quick follow-up, and takes care of the rest.

Only within 3 days (72 hours) before your arrival date in Singapore. ICA does not accept earlier submissions. We watch the window for you and submit on the first day it opens so there is buffer to correct any last-minute change to your plans.

If your nationality requires a Singapore visa, yes. The eVisa is your travel authorisation, the SGAC is a pre-arrival declaration every traveller must file. One does not replace the other. Both are handled for you when you order them together at checkout.

Yes. If your flight, accommodation or travel history changes before arrival, message us and we resubmit a fresh SGAC that automatically overrides the previous one on ICA's side. There is no limit on resubmissions.

Yes. Every traveller needs their own SGAC tied to their own passport, regardless of age. When you use our service, just add each child or infant at checkout or on the SGAC-only form and we prepare a separate declaration for each passport.

No, provided you stay airside at Changi and do not clear Singapore immigration. If you step out into the city for any length of time, even briefly, the SGAC becomes mandatory.

You can still submit at the airport, but this often causes significant delays, especially during peak hours. Our service files on the first day of the 3-day window, so the declaration is accepted long before you reach the gate.

No. The SGAC is entirely electronic. It is linked to your passport number, so the immigration officer sees your declaration the moment they scan your passport. There is no paper form, no QR code to print and nothing to stamp.

The SGAC collects your full name, date of birth, gender, nationality, passport number and expiry, your flight or vessel details, accommodation address in Singapore, your travel history for the past 14 days, and a short health declaration. Every field must match your passport and tickets exactly. When you use our service, we transcribe each value directly from your passport scan and confirm the rest with you over chat or email before submission.

Even one extra space, missing initial or wrong order can flag the declaration at immigration. Our team transcribes your name from the passport's machine-readable zone, so what we file matches the passport exactly. This is the single most common reason DIY submissions get bounced at the gate.

Yes. If you are staying with friends or family, use their residential address. If you have not booked accommodation, give us your first-night address even if it is provisional. You can update it later by messaging us, and we will resubmit a fresh SGAC at no extra charge.

There is no manual link. The SGAC and the eVisa are both tied to your passport number on ICA's system. As long as both are issued against the exact same passport, the immigration officer sees them automatically when they scan your passport at the gate.

You must resubmit the SGAC against the new passport number. The original declaration is tied to the old passport and ICA will not match it at the gate. Message us with the new passport scan and we resubmit immediately, free of charge.

You must enter the SGAC, the eVisa and arrive in Singapore on the same passport. Mixing passports across documents is the most common cause of delay at the gate. We confirm with you which passport to use and prepare both your SGAC and your eVisa against that single passport.

es. Anyone arriving by sea, including cruise passengers disembarking at Marina Bay Cruise Centre or HarbourFront, must submit an SGAC inside the 3-day window before arrival, exactly the same as air arrivals.

Yes. Foreign visitors arriving by land at Woodlands or Tuas Checkpoint must submit the SGAC the same way as air or sea arrivals. The only land-arrival exemption is for Singapore citizens and Singapore permanent residents.

After we file, ICA returns an electronic acknowledgement linked to your passport number. We email you the confirmation the same day, with your reference number, the arrival date on file and a copy of every value we entered, so you can double-check before travel.

The SGAC is single-use and tied to one specific arrival. If you leave Singapore and re-enter, even days later, you need a fresh SGAC for the new arrival, again inside the 3-day window. There is no annual or multi-trip SGAC.

If you cancel before we submit the SGAC to ICA, we issue a full refund. Once the declaration has been filed, the work has already been done, so refunds at that stage are handled case by case. Either way, message us and we will sort it out promptly. See our full refund policy for details.

Yes. We are a registered Singapore company and we operate under Singapore's Personal Data Protection Act (PDPA). Your passport scan and personal details are transmitted over an encrypted (256-bit SSL) connection, used only to file your SGAC and visa, and are never sold to third parties. See our Privacy Policy for the full breakdown.