TERMS AND CONDITIONS
AGREEMENT TO OUR LEGAL TERMS
Singaporevisaonline.sg is a website that offers an online platform for individuals to apply for a visa to visit Singapore. The website provides a convenient and efficient way for travelers to submit their visa applications and obtain the necessary travel authorization. By visiting the Singaporevisaonline.sg website, applicants can access the online visa application form and complete it with the required information.
The application form typically asks for personal details, travel information, and supporting documents such as passport copies and photographs. The processing time for a Singapore visa can vary depending on the type of visa and other factors.
The website also provides information about the different types of visas available in Singapore. Each visa category has specific requirements and validity periods, and the website outlines the eligibility criteria for each type.
In addition to visa application services, Singaporevisaonline.sg offers customer support through email and chat, allowing applicants to seek assistance or clarification regarding their visa application process.
It is important to note that Singaporevisaonline.sg is an external service provider and not affiliated with the official government immigration authorities of Singapore. While the website facilitates the visa application process, the final decision regarding visa approval rests with the Singapore immigration authorities.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Singaporevisaonline.sg, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES, AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by Updating the “Last updated” date of these Legal Terms, and you waive any right to receive specific notice of ‘each such change. It is your responsibility to review these Legal Terms to stay informed of updates periodically. ‘You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
The Information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, If and to the extent local laws are applicable.
INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the Content), as well as the trademarks, service marks, and logos contained therein (the “Marks”).
Our Content and Marks are protected by copyright and trademark laws (and various other Intellectual property rights and unfair competition laws) and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use or internal business purpose only.
Your use of our Services
Subject to your compliance with these Legal Terms, including the “PROHIBITED ACTIVITIES” section below, We grant you a non-exclusive, non-transferable, revocable license to:
- access the Services and
- download or print a copy of any portion of the Content to which you have properly gained access.
- solely for your personal, non-commercial use or internal business purpose.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: [email protected]. If we ever grant You permission to post, reproduce, or publicly display any part of our Services or Content, you must identify Us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms, and your right to use our Services will terminate immediately.
Your submissions and contributions
Please review this section and the “PROHIBITED ACTIVITIES” section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.
Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions™), you agree to assign to us all intellectual property rights In such Submission. You agree that we shall own this Submission and be entitled to Its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
Contributions: The Services may Invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material (“Contributions”). Any Submission that is publicly posted shall also be treated as a Contribution.
You understand that Contributions may be viewable by other users of the Services and possibly through third-party websites.
When you post Contributions, you grant us a license (including use of your name, trademarks, and logos): By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to: use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or In part), and exploit your Contributions (Including, without limitation, your image, name, and voice) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other
works, your Contributions, and to sublicense the licenses granted in this section. Our use and distribution may occur In any media format and through any media channels.
This license includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide.
You are responsible for what you post or upload: By sending us Submissions and/or posting Contributions through any part of the Services or making Contributions accessible through the Services by linking your account through the Services to any of your social networking accounts, you:
- confirm that you have read and agree with our “PROHIBITED ACTIVITIES” and will not post, send, publish, upload, or transmit through the Services any Submission nor post any Contribution that Is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
- to the extent permissible by applicable law, waive any and all moral rights to any such Submission and/or Contribution;
- warrant that any such Submission and/or Contributions are original to you or that you have the necessary rights and licenses to submit such Submissions and/or Contributions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions and/or Contributions; and
- warrant and represent that your Submissions and/or Contributions do not constitute confidential information.
You are solely responsible for your Submissions and/or Contributions, and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s Intellectual property rights, or (c) applicable law.
We may remove or edit your Content: Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contributions at any time without notice If, in our reasonable opinion, we consider such Contributions harmful or in breach of these Legal Terms. If we remove or edit any such Contributions, we may also suspend or disable your account and report you to the authorities.
We respect the Intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately refer to the “COPYRIGHT INFRINGEMENTS” section below.
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity, and you agree to comply with these Legal Terms; (4) you are not a minor In the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof)
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select If we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
- During the review process, the Immigration and Checkpoints Authority (ICA) of Singapore may request additional documents from visa applicants. In such cases, Singaporevisaonline.sg will inform applicants and request them to submit the requested documents promptly. These documents are necessary to be shared with the ICA for their assessment. It is important to note that the submission of additional documents may require extra time for the visa application process. Applicants should be prepared to provide the requested documents in a timely manner to avoid delays in the processing of their visa application.
- At times, the Immigration and Checkpoints Authority (ICA) of Singapore may take longer than usual to process a visa application, and no reason or justification is provided for the extended processing time. It is important to note that ICA does not entertain requests to expedite the review process through phone calls or inquiries. The duration of the visa approval process can vary for several reasons.
- The volume of applications and/or approvals during application can affect processing times.
- Additionally, the ease of conducting a thorough background check by ICA officers and discovering precise details during the background check can also impact the processing time.
- As a Singapore eVisa Applicant, I confirm that all the information provided and the documents submitted in relation to this application are accurate, true, and correct to the best of my knowledge. I understand the importance of providing complete and genuine information for the visa application process. I acknowledge that any false or misleading information could lead to the rejection of my application and may have legal consequences. I take full responsibility for the authenticity and accuracy of the particulars and documents furnished, and I am aware that the immigration authorities may verify the information provided.
- By agreeing to this undertaking, I affirm that I will not engage in the misuse of controlled drugs or participate in any political or other activities during my stay in Singapore that would deem me an undesirable or prohibited immigrant under the Immigration Act. I understand that Singapore has strict laws and regulations concerning drug control and political activities, and I commit to abiding by these laws and regulations during my time in the country. I am aware that violating these provisions may result in legal consequences, including deportation and being barred from entering Singapore. I acknowledge my responsibility to comply with the laws and regulations of Singapore and to conduct myself lawfully and responsibly throughout my stay.
- By accepting this undertaking, I pledge to adhere to the provisions outlined in the Immigration Act, along with any regulations or subsequent modifications in force in Singapore. I acknowledge the importance of abiding by the laws and regulations governing immigration in Singapore and understand that failure to comply may result in legal consequences, including the possibility of being denied entry or facing deportation. Additionally, I commit to abstaining from engaging in any criminal offenses while in Singapore. I am fully aware that involvement in criminal activities is strictly prohibited and punishable by law. I will conduct myself lawfully and responsibly throughout my stay in Singapore, respecting the country’s legal framework and promoting a safe and secure environment.
- As part of this undertaking, I affirm that I will not be involved in any form of employment, business, or occupation in Singapore without a valid work pass issued under the Employment of Foreign Manpower Act (Cap. 91A). I acknowledge that engaging in work activities without the appropriate work pass is a violation of Singaporean immigration laws and regulations. I understand that only individuals holding valid work passes are permitted to work in Singapore. I undertake not to undertake any form of employment or related activities unless duly authorized. I am aware that unauthorized employment can lead to severe penalties, including fines, deportation, and future restrictions on entering Singapore.
- I am fully aware that overstaying or engaging in illegal work activities in Singapore is a grave offense, and I understand the severe consequences associated with such actions. In the event of conviction for these offenses, the penalties include mandatory imprisonment and caning. I acknowledge the gravity of these penalties and the impact they can have on my personal and legal status. Therefore, I am committed to complying with the immigration laws and regulations of Singapore, ensuring that I maintain lawful status and refrain from any actions that may result in overstaying or unauthorized employment. I understand that respecting and abiding by Singapore’s laws is crucial for maintaining a positive and lawful presence there.
- I acknowledge and understand that applying for a visa and obtaining it does not guarantee automatic entry into Singapore. I am aware that the decision to grant permission to enter Singapore is solely at the discretion of the immigration authorities at the point of entry. Even with a valid visa, entry may be denied based on factors such as security concerns, incomplete or inaccurate documentation, or failure to meet entry requirements. I comprehend that possessing a visa is not a guarantee of admission and that the final decision lies with the immigration officer assessing my entry. Therefore, I will ensure that I meet all necessary requirements and have the appropriate supporting documents ready for inspection upon arrival in Singapore, understanding that entry into the country remains subject to the discretion of the immigration authorities.
PURCHASES AND PAYMENT
We accept the following forms of payment:
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
- It is important to note that in the event of a rejection of your visa application, Singaporevisaonline.sg does not offer refunds for the application fee or any other fees that may have been paid. Regardless of the reason for the visa application denial, whether it be due to insufficient documentation, failure to meet eligibility criteria or any other grounds determined by the Singapore immigration authorities, the fees paid for the visa application are non-refundable. It is essential for applicants to carefully review the eligibility requirements and ensure all necessary documents are provided to maximize the chances of a successful visa application.
- Please note that in case of a rejection of your visa application, the Immigration and Checkpoints Authority (ICA) of Singapore does not provide any reason or justification for the denial. The ICA implements this policy, and no exceptions are made. The decision to reject a visa application is at the discretion of the immigration authorities, and they are not obliged to disclose the specific reasons for the rejection.
- In the event that your Singapore visa application cannot be processed and we are required to cancel your application, we may issue a refund under certain circumstances. However, please note that the refund amount will be subject to a deduction of transaction fees. Refunds are processed on the 10th and 25th of every month, and we ensure that the refund is sent to you on these dates. However, if these dates fall on weekends or public holidays, the refund will be sent on the next working day. We strive to provide timely and efficient refunds, taking into consideration any potential delays caused by weekends or public holidays. Please reach out to our customer support if you have any further questions or concerns regarding the refund process.
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Services, you agree not to
- Systematically retrieve data or other content from the Services to create or complete, directly or indirectly, a collection, compilation, database, or directory without our written permission.
- Tricks, defraud, or mislead other users and us, especially in any attempt to learn sensitive account information such as user passwords.
- Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
- Use any information obtained from the Services in order to harass, abuse, or harm another person.
- Make Improper use of our support services or submit false reports of abuse or misconduct.
- Use the Services in a manner inconsistent with any applicable laws or regulations.
- Engage in unauthorized framing of or linking to the Services.
- Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material,
- including excessive use of capital letters and spamming (continuous posting of repetitive text) that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
- Engage in any automated use of the system, such as using Scripts to send comments or messages or using any data mining, robots, or similar data gathering and extraction tools.
- Delete the copyright or other proprietary rights notice from any Content
- Attempt to impersonate another user or person or use the username of another user.
- Upload or transmit (or attempt to upload or transmit) any material that acts as a passive or active information collection or transmission mechanism, including, without limitation, clear graphics Interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “poms”).
- Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
- Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services or any portion of the Services.
- Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising any making up a part of the Services.
- Except as may be the result of standard search engine of Internet browser usage, use, launch, develop, or distribute any automated system, including, without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use of launch any unauthorized script or other software.
- Use a buying agent or purchasing agent to make purchases of the Services.
- Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited emails or creating user accounts by automated means or under false pretenses.
- Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
- Use the Services to advertise or offer to sell goods and services
THIRD-PARTY WEBSITES AND CONTENT
The Services may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content’). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or Installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services.
Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever In relation to such purchases, which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites, and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.
We reserve the right, but not the obligation, to (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
We respect the Intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a “Notification™). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law, you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Services infringes your copyright, you should consider first contacting an attorney.
MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in Interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.
These Legal Terms shall be governed by and defined following the laws of Singapore. Singaporevisaonline.sg and yourself irrevocably consent that the courts of Singapore shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.
You agree to irrevocably submit all disputes related to these Legal Terms or the legal relationship established by these Legal Terms to the jurisdiction of Singapore courts. Singaporevisaonline.sg shall also maintain the right to bring proceedings as to the substance of the matter in the courts of the country where you reside or, if these Legal Terms are entered into In the course of your trade or profession, the state of your principal place of business.
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time without prior notice.
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS AND TO THE ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records or to payments o the granting of credits by any means other than electronic means.
These Legal Terms and any policies or operating rules posted by us on the Services or with respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms Is determined to be unlawful, void, or unenforceable. That provision or part of the provision Is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There Is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.