Singapore visa Frequently Asked questions

Read our FAQ section to get a clear picture of your Singapore visa processing steps


Singapore eVisa is an electronic visa issued by the ICA (Immigration & Checkpoints Authority), which you can apply for online and receive in your email. The visa is given in an A4 size paper where your travel information will be listed along with a bar code and visa number. Check the sample of a Singapore eVisa here.

All nationalities from this country listed here are eligible for Singapore e-Visa. The qualified applicants must complete the online Singapore visa application form with the appropriate documents.

Yes, you can apply for your Singapore tourist visa from this website. It's straightforward and convenient as you don't have to go to the Singapore embassy or consulate to submit your documents. All the information you can upload in the application form and get your visa approved from anywhere in the world.

Each country has its own requirements and frees. But there is some standard information and documents you must submit when applying for the visa. Which are:

  • Your photo
  • Your travel document, e.g., passport
  • Hotel booking and an exit flight ticket
  • Personal information

Please visit our Singapore visa requirements page and choose your country from the list to know more details about your specific requirements and visa fees.

There are two payment options for the Singapore eVisa: credit card or PayPal. If you choose to pay by credit card, you will be asked to provide your credit card details when you apply for the visa. If you choose to pay by PayPal, you will be redirected to the PayPal website where  you need to click on the “Pay Now” button at the end of the application process. You must log in to your PayPal account and complete the payment.

A Singapore Visa application will take 2 to 12 working days, depending on your nationality and the package you choose (excluding the day of submission, weekends, and public holidays). However, some applications may take longer to process, which can be for inappropriate documents or information, ICA is over-flooded with applications, etc.

You can check the Singapore visa application status on your account portal. Please log in to your account after submitting the visa.

We will send an email to the corresponding email address you provided when submitting the application. If you do not receive any email from us, please check your spam/junk folder. Sometimes essential emails are delivered in the junk folder too. Otherwise, you can also email us at [email protected] for any information or documents your need.

It is recommended that you print your evisa on A4 size paper and bring it to the immigration checkpoint. But it's also possible to show the digital copy of your evisa to the immigration counter.

A recent digital photograph of the applicant has to be submitted via our online application portal as part of the visa application process. Singapore immigration is very strict about photo requirements. We strongly suggest following the details below and checking our Singapore visa photo requirements page for more information.

  • The photo should be a recent passport-size color photograph taken within the last 3 months.
  • The photograph must be taken against a white background with a matt or semi-matt finish.
  • The photograph must show the applicant's full face without the headgear (headgear worn in accordance with religious or racial customs is acceptable but must not hide the facial features).
  • Photo must be taken with even brightness.
  • The facial expression should be neutral, with the mouth closed.
  • The photo must be clear, in sharp focus, and not pixelated.

All Visa Fees are non-refundable. There will be no refund if your visa gets rejected by ICA. This is the Singapore immigration and checkpoint authority Policy. To know more, check our terms and condition page.

A Singapore visa is not an immigration pass. It is a pre-entry permission for the holder of a valid Singapore visa to travel to and seek entry into Singapore. The grant of an immigration pass will be determined by the Immigration and Checkpoints Authority (ICA) officers at the point of entry. Possession of a valid visa alone does not guarantee entry into Singapore.


A holder of a valid Singapore visa who is found suitable for entry into Singapore will be issued an immigration pass to enter and remain in Singapore. You should check your passport for the arrival visit pass endorsement in Singapore and note the period of stay granted before leaving the checkpoint. The period of stay granted is shown on the visit pass endorsement given on your passport, and it is not tied to the validity of your visa.

Yes, it's safe to submit your visa on this website. We use industry-standard security protocol, an end-to-end encryption method, and a site lock system to protect your data and payment information. Over the years, we have completed thousands of applications for our clients.

In, we only process tourist and business visas for travelers or who attend conferences and business meetings. We do not process any work permits.

Yes, you can apply for your family and friends. First, you must submit one application on our website, which will create an account for you. Log in to that account, and you will see a "Apply more" button. From there, you can apply for your family members and relatives.

This can be for several reasons, but the most common is that you applied for the visa too early than your arrival date. If you apply for your visa more than 29 days before your arrival date, your visa will be on hold because ICA only takes visa applications within 29 days of the arrival date.

There can be many reasons involved for the delay of your application; some of them are:

  • Your photo or information is incorrect
  • Its a weekend or a public holidays
  • ICA is asking for Extra documents
  • ICA holds the application for verifications

Instead then these reasons, the proceeder completes in 2 to 3 days if you apply for the Premium service.

If cannot submit your application to ICA, you will get a refund minus the transaction fees.

Please note that once your visa is submitted to ICA, there will be no refund.

You can apply for a Tourist and Business visa with us.

SG arrival card is a health declaration document you must declare 3 days before your flight. The Singapore arrival card is not related to the visa. Some countries do not need a visa to enter Singapore but must apply for the SG arrival card.

And the Singapore evisa is just an electronic visa that allows you to enter Singapore.

The answer is Yes, and No; it depends. Every nationality must apply for an arrival card, but not every nationality needs a visa to enter Singapore. Please check here if you need a visa to enter Singapore.

Yes, you still need to apply for an SG arrival card.

While there is no specific requirement, we strongly recommend purchasing travel insurance before your trip. This will provide financial protection in unforeseen circumstances such as medical emergencies or cancellations.

No, if you hold a confirmed onward ticket and meet the other transit requirements, you do not need to apply for a separate transit visa.

Currently, only holders of passports from eVisa-eligible countries can apply for an eVisa. Please refer to the Saudi eVisa eligible country list above for more information.

A double-entry visa for Singapore allows you to go into the country two times within your visa validity period. You can leave Singapore and return, but you can only do this two times.

A multiple-entry visa allows you to go in and out of Singapore many times while your visa is valid.

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